Shipping Policy

Thank you for choosing Homestead Department. We take great care to ensure that your order is delivered safely, promptly, and with clear communication every step of the way. Below you’ll find everything you need to know about our shipping process.

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Shipping Costs

We proudly offer free shipping within the USA on all orders—no hidden fees or surprises at checkout.

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Order Cut-Off Time

Orders placed before 6:00 PM EST (Monday to Friday) will begin processing the same day. Orders submitted after the cut-off will be processed the following business day.

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Processing & Delivery Times

• Processing Time: 1–2 business days

• Estimated Transit Time: 4–7 business days after dispatch

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Shipping Methods

Most items ship via trusted third-party freight carriers. Large or heavy items may be delivered by 18-wheeler freight trucks. In such cases, we’ll reach out to you to schedule a curbside delivery appointment.

Please ensure your phone number is correct at checkout so the carrier can contact you directly to schedule delivery.

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Order Confirmation & Tracking

Once your order is placed, you'll receive an email confirmation to acknowledge your purchase. As soon as your item ships, you’ll get a shipping confirmation email that includes a tracking number and link so you can follow your delivery in real time.

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Need to Update Your Shipping Address?

If you need to change your shipping address, please email us at support@homestead-department.com within 24 hours of placing your order.

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Order Cancellations

Changed your mind? You may cancel your order any time before it ships for a full refund. If the order has already been dispatched, please refer to our Return & Refund Policy for next steps.

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Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you received the wrong item, please contact us right away. We’ll resolve the issue quickly and arrange return shipping at no cost to you.
We kindly ask that you inspect your package upon arrival and report any concerns immediately.

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Need Assistance?

Our customer service team is here to help every step of the way. Don’t hesitate to reach out if you have questions or need support.

Homestead Department
Phone: 908-267-8671
Email: info@homestead-department.com